Operations Excellence
We are an owner-centric operator and we execute with a proven track record and commitment to providing:
- Exceptional guest service
- Asset stewardship and maintenance
- Full operational transparency
- Consistent, timely, and proactive reporting and communication
- No surprises to ownership
Commercial Strategy
Remington's integrated sales, marketing, revenue management, and digital/distribution team is charged with providing seamless strategy and execution that drives topline revenue and market share.
- Sales: Structured geographically to provide strong market knowledge and regional collaboration within the field sales organization.
- Revenue Management: Remington's revenue strategy organization is deployed by brand and geography with our Independent properties having a dedicated lead, which enables us to provide specific expertise to our hotels.
- Digital Marketing: Our approach to digital marketing separates hotel-facing strategic account management from back of house support and execution to deliver flawless execution of paid, owned and earned strategies.
Best-In-Class Business Intelligence: REMi
REMi, our proprietary, state of the art business intelligence reporting platform, is powered by Microsoft's Power BI and provides access to customized property data and analytics information anytime, anywhere via a single repository from any device. Remington and owners can produce custom reports combining data from multiple sources to support insight generation: STR, P&L, payroll, procurement and more, all the while allowing users to easily break down and analyze critical data via an intuitive platform.
Food & Beverage
Remington is well versed in creating memorable dining experiences while focusing on operational efficiencies. Our dining outlets strive to provide unparalleled dining experiences for hotel guests and locals with capabilities that include:
- Revenue generation strategies
- Concept development and repositioning
- Kitchen layout, design, and equipment procurement
- BOH, FOH, and sequence of service training
- Outlet openings, renovations, and acquisitions
- Track record with luxury, lifestyle, and resort dining experiences
Learn more about Culinary by Remington.
Centralized Support Services
Remington delivers strong, discipline-specific support in accounting, legal, human resources, information technology, business intelligence and analytics, and risk management. In addition, we manage critical procurement partners and affiliates such as Avendra, Hilton Supply Management, and iBuy Efficient, among others.